Privacy Policy

SPRINGROOT CLEANTECH INNOVATIONS PRIVATE LIMITED
Effective Date: 08 May 2026

At SPRINGROOT CLEANTECH INNOVATIONS PRIVATE LIMITED, we are committed to protecting the privacy and security of our users, customers, employees, partners, and website visitors. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website, applications, products, or services.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a) Personal Information

Full name
Email address
Phone number
Company name
Billing and payment information
Address and location details
Government-issued identification (where legally required)

b) Technical Information

IP address
Browser type and version
Device information
Operating system
Access times and usage data
Cookies and analytics data

c) Business & Transaction Information

Service requests
Contracts and invoices
Communication records
Customer support interactions

2. How We Use Your Information

We use collected information for the following purposes:

To provide and improve our services
To process transactions and payments
To communicate with users and customers
To provide customer support
To maintain security and prevent fraud
To comply with legal obligations
To conduct analytics and business improvements
To send important updates, notifications, and promotional communication

3. Sharing of Information

We do not sell your personal information.

However, we may share information with:

Authorized employees and service providers
Payment gateways and banking partners
Legal authorities when required by law
Auditors, consultants, or professional advisors
Technology and cloud service providers supporting our operations
All third parties are required to maintain confidentiality and protect your information.

4. Cookies & Tracking Technologies

Our website and applications may use cookies and similar technologies to:

Improve user experience
Analyze website traffic
Remember preferences
Enhance security and functionality
Users may disable cookies through browser settings, though certain features may not function properly.

5. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect your data against:

Unauthorized access
Loss or theft
Misuse
Disclosure or alteration
While we strive to protect your information, no digital transmission or storage system is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes outlined in this Policy
Comply with legal, tax, and regulatory requirements
Resolve disputes and enforce agreements

7. Your Rights

Depending on applicable laws, users may have the right to:

Access personal data
Correct inaccurate information
Request deletion of data
Withdraw consent
Object to certain processing activities
Request data portability
Requests may be submitted using the contact information below.

8. Third-Party Links

Our website or services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of such external websites.

9. Children’s Privacy

Our services are not intended for children under the age of 18 unless specifically permitted under applicable laws and parental/guardian consent requirements.

10. Compliance with Indian Laws

This Privacy Policy is governed by the laws of India, including applicable provisions under:

Information Technology Act, 2000
Digital Personal Data Protection Act, 2023 (where applicable)
Related rules and regulations

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updated versions will be posted on our website with the revised effective date.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact:

SPRINGROOT CLEANTECH INNOVATIONS PRIVATE LIMITED
Email: info@springit.io
Phone: 7353696840
Website: https://springit.io/
Registered Address: E 203, Suvastu, Kings Square, Kodathi, Carmelram, Bangalore- 560035